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Customers take a ticket to reserve their turn for service and then they are free to continue shopping. They have "peace of mind", knowing that they are included in an organized serving process. This improves their waiting experience and makes their waiting time more productive.

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It is not always possible to serve all of your customers as quickly as you would like. A Turn-O-Matic system allows your customers to wait in relaxed comfort without having to worry about missing their turn. You can give your customers more personalized service with a Turn-O-Matic system and provide a hassle free environment for your employees too.

Turn-O-Matic systems are being used in practically all countries for use in a wide range of commercial and institutional enterprises. Turn-O-Matic Systems have been installed in supermarkets, retail stores, specialty shops, post offices, tourist information centers, travel bureaus, banks, hair care salons, insurance companies, trade fairs, ticket sales offices, embassies, restaurants, driving schools, and utility companies.

Turn-O-Matic's economical cost, flexibility, and ease of use make it the system of choice for improving customer service quality.

  • Most economical and widely used customer service system in the world
  • Provides fair, organized, efficient customer service
  • Stimulates impulse purchases
  • Enhances the customer's perception of quality
  • Assures customers their turn for service without needing to defend their place in line
  • Increases employee productivity by removing customer serving-order issues and stress

Ready-Set Programs

And now, system configuration made simple with Turn-O-Matic's Ready-Set program!

Turn-O-Matic systems are available in, Ready-Set packs for Direct 90 (hard wired and wireless push button versions), Select 900 and Signal 900 systems.

  • START packs, complete with necessary transformers and prepared wiring for plug and play
  • PLUS packs, available for plug-in expansion for additional indicators and serving points
  • Application Guides, with simple, clear illustration for choosing the START and PLUS packs to best suit your customer serving situation
  • User Manuals included with every START and PLUS pack, with step-by-step pictorial guides, for quick and easy system set-up and operation

Ticket Dispensers and Entry Devices

Ticket Dispensers and Tickets
Ticket Dispensers can be mounted to existing fixtures or on a counter or floor stand.
D80 Dispenser
  • Rugged, original dispenser
  • Large T80 tickets, 3,000 per roll
D90 Dispenser
  • Smaller T90 tickets, 4,000 per roll
  • Optional electronic D90E for Signal 900 and Info 900 Systems

Complete your Turn-O-Matic system with configurations and 'entry devices' to suit your application's situation.

Direct 80/90, Over the Counter Service
The simplest, most economical system for all types of sequential (first come-first served) serving situations. The indicator's sequential number changes by using hardwired push buttons or wireless RF transmitters.
  • Fast forward number advance in multiples of ten
  • Step indicator display backward - 1 for system number adjustment
  • Supports up to 15 service points and can direct customers to calling service point

Select 900, Order or Service Pick-up
Practical configuration for situations where customers are called when their order or service is ready, such as pharmacies, restaurants, service centers.
  • Selected number is displayed on the indicator by using a C900S "entry device"
  • Number being served is also displayed on the C900S
  • Supports up to 15 service points

Signal 900, Search for Service
Ideal for sequential (first come-first served) situations where floating personnel service points are needed. Customers announce their need for service when they take a ticket. The system's Alert Signal lamps (placed where best seen by staff) light up when there are customers waiting and flash an alert when more staff help is needed to handle peak customer loads.
  • Customer tickets are registered in the system via the D90E electronic dispenser
  • Alert Signal lamps light up when customers are waiting
  • Alert Signal lamps blink when more help is needed
  • Number being served is displayed on the C900S, as well as the number of customers waiting
  • Supports up to 15 service points, optionally using the C900M 'large + keyboard' controller

Info 900, Serving Statistics
Includes all of the Signal 900 system benefits plus information views to show what is happening 'live' on the system and daily, weekly or monthly statistical views of serving transactions. Statistical information includes number of customers served, waiting time and serving time in data table, bar graph and pie chart views.
  • Customer tickets are stored in the system with date and times via the D90E electronic dispenser and C900S-PC master controller
  • System activity can be viewed 'live' on a PC with the Turn-O-View WindowsTM software
  • Over 8000 serving transactions can be stored on the C900S-PC
  • Supports up to 15 service points, optionally using the C900M 'large + keyboard' controller

Indicators

Take-A-Number Indicators Feature:
  • 150 degree wide viewing angle, horizontally and vertically
  • Beeper and blinking digits announce number change
  • Matched brightness LEDs for even display enhances readability
  • Simple 2-wire data linking of indicators for multiple display applications
  • Safe, low-voltage (12VAC) power supply
  • "Now Serving" decals in 12 languages
Standard Model (Indicator IL902)
  • 2-digit display from 00-99
  • High quality, long life red LEDs in dot matrix italicized layout (35 LEDs per digit)
  • Digit size 75 mm W x 125 mm H (2.99" x 4.9")
  • White ABS housing
Deluxe 2-Digit Model (Indicator IS902)
  • 2-digit display from 00 to 99
  • High quality, long life red LEDs in bold italicized segment layout (7 segments per digit)
  • Digit size 80 mm W x 130 mm H (3.12" x 5.07")
  • ABS plastic housing available in several colors
  • System compatible with Standard Model for simple plug-in upgrades
3-Digit Deluxe Model (Indicator IS903)
  • 3-digit display from 000 to 999
  • High quality, long life red LEDs in bold italicized segment layout (7 segments per digit)
  • Digit size 80 mm W x 130 mm H (3.12" x 5.07")
  • ABS plastic housing available in several colors
  • System compatible with Standard and Deluxe 2-Digit Models for simple plug-in upgrades

If you'd like more information about any of the products seen in this site,
please email Martha Alvarez: malvarez@takeanumbersystems.com

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